FAQ

What are the advantages of your SMS service?

Single and Bulk Messaging, Grouping Functionality, Low Per Message, Fee Zero up front cost Fast Delivery.

Is there a limit to how many numbers I can send at one time?

You should try and limit the number of destination addresses to approximately 10000.

How can I make a payment for SMS credit?

There are 4 ways you can make a payment by using a credit card, through DD/CQ, by cash and through Fund transfer.

How long does it take before credits bought are added to my account?

If you made the payment through credit card, fund transfer and by cash the credits bought immediately gets added to your account within 24hours due to setting up your account. If you have selected your mode of payment as Demand Draft / CQ the credits will get added to your account once we have received payment for the same.

I forgot my password. How do I retrieve it?

You can retrieve your password by visiting our website’s Forget password option. It’s available in Login page.

How do I manage my contacts/phonebook?

You can manage your contacts by adding contacts one by one or by uploading your contacts File.

How I find my sender id?

You can see your sender id by login to our website.

Why our messages are not delivering?

Might be your number in NDNC registry, or in unreachable conditi.

How we increase message length?

For increasing message length you need to drop one email at info@viblogic.com

Maximum character length of sender id?

As per TRI regulation maximum sender id length is 8 characters.

What is developer API?

A DEVELOPER API is a authentication method used for communicating server to server etc.

How do I view my sent messages?

Log in to your "My Account" area. Click on "Outgoing BOX" The exact message sent to a particular mobile number is displayed there.

What all location can deliver the SMS?

We deliver the Messages to most of the service provider across the nation India .

What is 2 Way messaging?

Through two ways messaging you can send and receive messages.

What is DND?

Mobile numbers which is registered with NDNC registry called DND numbers